Why isn’t my towel hot on my Artos towel dryer?

Our towel dryers are designed to keep your towels fresh, dry, and comfortable — but they aren’t intended to provide a steaming-hot spa towel. They do, however, get hot enough to dry effectively and give you a pleasantly warm towel, especially if folded. Here’s what to know about their performance.

Heating Element Temperature

Our electric towel dryers are factory-set to operate at around 130°F (54°C). This temperature is not adjustable. At this setting, the bars will be hot enough that you can only grip them for a few seconds before they become uncomfortable to hold. This ensures effective drying without damaging fabrics or posing a burn risk.

Towel Thickness and Folding

• Unfolded towels will dry quickly but retain less warmth.
• Folded towels will take longer to dry but will trap more heat between the layers, resulting in a warmer towel.
• For maximum warmth, fold your towel in half or even into quarters before placing it on the dryer.

Designed to Dry, Not Superheat

We refer to our products as towel dryers, not towel warmers, for an important reason:

• Primary Purpose: To dry towels thoroughly, preventing the dampness that leads to bacteria and odors.
• Hygiene & Longevity: Drying at a high but safe temperature is more hygienic and helps extend the life of your towels.

Why Some Bars Feel Hotter Than Others

Our towel dryers are fluid-filled and operate on a convection current. As the heating element warms the fluid, heat naturally rises through the frame. This means:

• Top bars will often feel the warmest.
• Middle bars are still hot but may feel slightly less warm than the very top.
• Bottom bar does not heat — this is part of the design.

We also take great care when filling each unit. Every towel dryer is filled to a precise level, never overfilled, to account for fluid expansion as it heats. This careful process ensures safe operation, prevents internal stress on the frame, and extends product life. Because of this, the very top bar may not be completely filled with fluid and can feel slightly less hot than the middle bars. This is completely normal — and it’s a sign that your towel dryer has been built with attention to detail and long-term reliability in mind.