Looking for help?

Find answers to your questions

Why does my Artos Quarto faucet handle not stay open?

If your Artos Quarto lavatory faucet handle doesn't stay open, there could be two reasons:

  1. The top nut beneath the handle isn't tight enough
  2. The faucet cartridge needs replacement.

Follow these steps for solutions:

To start, locate the set screw on the back of the handle. Use an Allen key to loosen this small screw.

 

 

Once the set screw is loosened, remove the handle (part #3) and dress ring (part #4). This reveals the cartridge (part #6) and securing nut (part #5).

 

For tightening the nut, utilize a 1 3/32'' socket. Refer to the video link for visual assistance: YouTube Video

If tightening the nut does not fix the issue, a cartridge replacement is required. You can order the replacement cartridge directly from our website here: https://artos.us.com/products/xp-12980 

These instructions will help you address the issue effectively.

Updated on 25 Aug 2023